English
Bangla
Return Policy Page
## Return and Refund Policy
Thank you for shopping at **Quickermarts**. We appreciate your business and want to ensure you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
### 1. Return Conditions
To be eligible for a return, please ensure that:
* The item was purchased within the last **[7/14/30] days** (Choose your preferred duration).
* The product is in its **original packaging**.
* The product is unused, unwashed, and in the same condition that you received it.
* You have the **receipt or proof of purchase**.
### 2. Non-Returnable Items
Certain types of items cannot be returned for hygiene or safety reasons:
* Perishable goods (such as food or flowers).
* Personal care products (such as cosmetics or undergarments).
* Custom-made or personalized items.
* Items marked as "Final Sale" or "Non-Returnable" at the time of purchase.
### 3. Return Process
To initiate a return, please follow these steps:
1. Contact our customer support team at **support@quickermarts.com** with your order number.
2. Provide clear photos or videos if the item is damaged or defective.
3. Once your return is approved, we will provide you with instructions on where to send the package.
### 4. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.
* **Approval:** If approved, a refund will be initiated to your original method of payment (e.g., Credit Card, Debit Card, or Mobile Wallet).
* **Timeline:** You will receive the credit within a certain amount of days, depending on your card issuer's policies (usually **5-10 business days**).
### 5. Shipping Costs
* **Defective/Wrong Items:** If you received a damaged or incorrect item, Quickermarts will cover the return shipping costs.
* **Change of Mind:** If you are returning an item for other reasons, you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
### 6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us immediately at our support email.
### 7. Damaged Items
If you receive a damaged product, please notify us within **24 hours** of delivery. We cannot be held responsible for damage reported after this window.
### Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
* **Email:** rmd382043@gmail.com
WhatsApp chat 01790835352
* **Website:** www.quickermarts.com
Best market place in the Bangladesh....
Follow Us
Mobile Apps
